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How Yellowstone Electronic Solutions Ltd collects, uses and protects your personal information, explained clearly.
In plain English
Last updated 12 November 2026 · About a 5-minute read
The details you give us when you get in touch, and website statistics only if you accept cookies.
We use it to answer your enquiry and provide the services you ask for.
We never sell your information or pass it on for anyone else’s marketing.
Ask to see, correct or delete your information at any time.
On this page
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This website is run by Yellowstone Electronic Solutions Ltd, a company registered in England and Wales (company number 03273490). Our registered office and trading address is AW House, Stuart Street, Luton, Bedfordshire LU1 2SJ.
We are the “controller” of the personal information described in this policy, which means we decide how it is used and are responsible for looking after it.
Questions about your data? Email CustomerServices@Yellowstone.co.uk.
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We only collect information that you choose to give us, plus the basic technical details every website receives.
Our contact form: your name, email address, phone number (optional), the team you want to reach and your message.
Emails and calls: the details you choose to give us and what you tell us.
Visiting the website: our hosting provider’s servers automatically record technical information such as your IP address, browser type and the pages requested, to keep the site secure and working.
Website statistics (only if you accept cookies): Google Analytics records how you use the website, such as the pages you visit, how long you stay, your device and browser type, and your approximate location (town or region). It does not tell us who you are.
We do not collect any special category data (such as health information) through this website, and we do not knowingly collect information from children.
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We use your information to:
reply to your enquiry
give you advice or a quote you have asked for
provide services you have ordered from us
keep a record of our correspondence with you
understand how our website is used so we can improve it (only if you accept cookies)
We do not use your information for automated decision-making, and we never sell it or share it for other organisations’ marketing.
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UK data protection law (the UK GDPR and the Data Protection Act 2018) requires us to have a lawful reason to use your information. We rely on:
Legitimate interests: responding to enquiries and running our business.
Steps before a contract: when you ask us for a quote or a service.
Performing a contract: when we provide a service you have ordered.
Consent: for Google Analytics and the Google map. You can withdraw your consent at any time using Cookie settings.
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We only share your information with organisations that help us run our website and business, and only so they can provide that service to us:
our website hosting and email providers
Google, which provides Google Analytics and the map on our contact page, if you accept cookies. Google may process this information outside the UK, including in the United States, with the safeguards UK data protection law requires. See Google’s privacy policy
domain name registries, such as Nominet for .uk domains, when you ask us to register a domain for you
ipify, when you open our Support page: your browser asks it for your IPv4 address so we can show it to you for remote support sessions. We don’t store it
anyone the law requires us to share it with
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We keep enquiries and correspondence only for as long as we need them to deal with your enquiry and any work that follows, and to meet our legal, accounting and insurance obligations. After that, it is securely deleted.
Google Analytics statistics are kept for no longer than 14 months, then deleted automatically.
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This website does not use advertising cookies, and we do not track you across other websites. Google Analytics cookies are only set if you accept cookies, and the Google map on our contact page only loads if you accept cookies or choose “Show map”.
Our cookie policy lists every cookie we use. You can change your choice at any time using Cookie settings.
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You have the following rights over your personal information:
See it
Ask for a copy of the information we hold about you.
Correct it
Ask us to fix anything that is wrong or incomplete.
Delete it
Ask us to erase your information.
Restrict it
Ask us to limit how we use your information.
Move it
Ask us to transfer it to you or another organisation.
Object
Object to us using your information.
To make a request, email CustomerServices@Yellowstone.co.uk. It’s free, and we will respond within one month, as UK data protection law requires.
Unhappy with how we’ve handled your information? Please tell us so we can put it right. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
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We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Email CustomerServices@Yellowstone.co.uk and we’ll be happy to help.
